faqs

how can we stock your products?

we would love to be in your shop or boutique! gray+mae can create custom lines just for you so shoot us an email at info@grayandmae.com // we'd be happy to assist! 


what are your shirts made from?

our shirts are made exclusively in the U.S with 100% organic cotton + hand-dyed. you won't find a more comfortable piece for your little! please check our listing for more information on sizing.

 

when will my order ship?

ALL items are currently a pre-order

our turnaround time varies depending on the volume of orders we have however a safe time frame is 7-10 days for processing. need your order by a specific date? fill out a form via the contact page and let us know your schedule!

 

how do i care for my shirts?

flip inside out when washing on a cold gentle cycle, mild detergent. did your design wrinkle along with the shirt? it happens. grab some parchment paper, cover the design, and iron! just like new.


shipping + returns


what is your return/exchange policy?

didn't get the right size or clicked the wrong product when purchasing? we accept returns on a case to case basis. email us at info@grayandmae.com and we can chat! items must be unwashed/unworn for returns. return shipping is the customer's responsibility. do you have a defect in your product? please contact us right away!

how long will it take to receive my purchase?  

all USA orders ship via USPS standard mail, please allow 3-5 business days until receipt.

what if my package is lost or stolen?

gray+mae is not responsible for lost or stolen items. you will need to check with your local USPS to resolve this. if you need us while filing a claim, please email us at info@grayandmae.com

any other questions we didn't answer here? fill out our contact form, we are more than happy to help!