FAQS

How can we stock your products?

We would love to be in your Online Shop or Store! Please reach out to us at Info@GrayAndMae.com, we would love to chat with you.


What are your shirts made from?

Here at Gray & Mae, we stand for hand-dyed organic cotton tees/onesies ethically printed in the United States! You won't find a more comfortable piece.

 

When will my order ship?

Our turnaround time varies depending on the volume of orders we have, however a safe time frame is 5-7 days for processing.

Need your order by a specific date? Fill out a form via the contact page and let us know your schedule!

 

How do I care for my shirts?

We recommend you flip your piece inside out when washing on a cold gentle cycle, mild detergent.

 

 

Shipping + Returns:


What is your return/exchange policy?

Didn't get the right size or clicked the wrong product when purchasing?

We accept returns on a case to case basis. Email us at info@grayandmae.com and we can chat! Items must be unwashed/unworn, return shipping is the customer's responsibility.

Do you have a defect in your product? please contact us right away!

How long will it take to receive my purchase?  

All USA orders ship via USPS standard mail, please allow 3-5 business days until receipt.

What if my package is lost or stolen?

Gray & Mae is not responsible for lost or stolen items. You will need to check with your local USPS to resolve this. If you need us while filing a claim, please reach out via email at info@grayandmae.com

Any other questions we didn't answer here? Fill out our contact form, we are more than happy to help!