faqs

how can we stock your products?

we would love to be in your shop or boutique! gray+mae can create custom lines just for you so shoot us an email at info@grayandmae.com // we'd be happy to assist! 


what are your shirts made from?

our shirts are made exclusively in the U.S with 100% organic cotton + hand-dyed. you won't find a more comfortable piece for your little! please check our listing for more information on sizing.

 

when will my order ship?

our turnaround time varies depending on the volume of orders we have however a safe time frame is 5-7 days for processing. need your order by a specific date? fill out a form via the contact page and let us know your schedule!

 

how do i care for my shirts?

flip inside out when washing on a cold gentle cycle, mild detergent.

 

 

shipping + returns


what is your return/exchange policy?

didn't get the right size or clicked the wrong product when purchasing? we accept returns on a case to case basis. email us at info@grayandmae.com and we can chat! items must be unwashed/unworn for returns. return shipping is the customer's responsibility. do you have a defect in your product? please contact us right away!

how long will it take to receive my purchase?  

all USA orders ship via USPS standard mail, please allow 3-5 business days until receipt.

what if my package is lost or stolen?

gray+mae is not responsible for lost or stolen items. you will need to check with your local USPS to resolve this. if you need us while filing a claim, please email us at info@grayandmae.com

any other questions we didn't answer here? fill out our contact form, we are more than happy to help!